Legal and Support Information
This page explains how our shared expense tracking app handles your data, communications, and service terms. You can review each section to understand your choices and how to reach us for help.
Content Authenticity
Splitwise North
Splitwise North Technologies Inc.
+1 416 555 0147
123 King Street West, Suite 1800, Toronto, ON M5H 1J9
Greater Toronto Area
Mon-Fri: 9:00 AM; 6:00 PM EST
Business Number (BN): 446677441RC7718
Ontario Corporation Number: 366524013
Terms of Service
You must be at least the age of majority in your province or territory of residence to use the service. We may update these terms from time to time; when we do, we will post the revised version on the legal information page and update the effective date. Your continued use after the effective date constitutes acceptance of the revised terms.
When you use our service, you may create groups, add members, record expenses, upload receipts, and view balances. We do not process payments directly through our platform; any settlement between users is arranged independently through external payment methods. You are solely responsible for ensuring that any payments you make or receive comply with applicable laws and the terms of any third-party payment provider.
We are not a party to any transaction between users and do not guarantee that any user will pay a share or settle a balance. You agree not to misuse the service, including attempting to gain unauthorized access, interfering with the operation of the platform, uploading malicious code, or using the service for any unlawful purpose.
We may suspend or terminate your access if you violate these terms or if we reasonably believe that your use poses a risk to the security or integrity of the service. Our service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Any dispute arising from these terms or the service will be subject to the exclusive jurisdiction of the courts of Ontario. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. For questions about these terms, contact us through the contact page or by email at [email protected].
You may cancel your subscription at any time through your account settings; cancellation will take effect at the end of the current billing period, and you will continue to have access to paid features until that date. We do not provide refunds for partial billing periods, except as required by law. If you believe you have been charged in error, contact us within 30 days of the charge.
We may suspend or terminate your subscription if payment is not received. You are responsible for keeping your payment information up to date. By providing a payment method, you authorize us to charge the applicable fees to that method. We use third-party payment processors to handle transactions; we do not store your full payment card details on our servers.
You may update your payment method at any time through your account settings. For annual plans, we will notify you before your renewal date. You may cancel before the renewal date to avoid the next charge. No refunds are provided for partial months or unused portions of a subscription, except where required by applicable consumer protection laws.
If you have a billing dispute, contact our support team through the contact page with your account details and a description of the issue. We will review your request and respond within a reasonable time. We are not responsible for any fees charged by your bank or payment provider. These payment terms are part of the overall Terms of Service and may be updated from time to time.
We confirm each booking in writing and send a summary of the selected service, the proposed time, and any preparation steps. A booking is only confirmed after you receive written confirmation from our team. If you do not receive a confirmation within one business day, please contact us to check the status.
These Terms of Service govern your use of the Splitwise North platform, including any web or mobile interfaces, tools, and related services that help you track and manage shared expenses. By creating an account, using our expense tracking features, or otherwise accessing our services, you agree to these terms and to our Privacy Policy, Cookie Policy, and any applicable service-specific terms.
If you do not agree, please do not use the service. Splitwise North provides a service for recording, categorizing, and settling shared expenses among groups, households, or partners. You are responsible for the accuracy of the information you enter, for maintaining the confidentiality of your account credentials, and for all activity that occurs under your account.
We do not warrant that the service will be uninterrupted, error-free, or completely secure. In no event will Splitwise North be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the service. These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Splitwise North offers a subscription-based service for tracking and managing shared expenses. When you sign up for a paid plan, you agree to pay the applicable fees as described at the time of purchase. Fees are charged in Canadian dollars and are exclusive of applicable taxes, which will be added where required. We may change our fees at any time, but changes will not apply to the current billing period.
Payment for Splitwise North services is due at the time of purchase or at the start of each billing cycle, depending on your plan. We accept major credit cards and other payment methods as displayed on the checkout page. All amounts are quoted in Canadian dollars. If your payment fails, we will attempt to process it again; if it remains unpaid, we may suspend your access to paid features until payment is received.
When you book a service or subscription with Splitwise North, we will send a confirmation to the email address you provide. This confirmation includes a summary of your selected plan, the date of booking, and instructions for accessing your account. Please review the confirmation carefully and contact us immediately if any details are incorrect.
If you do not receive a confirmation, your booking may not have been completed; contact our support team before making another booking. Confirmation does not guarantee uninterrupted service, but it indicates that your request has been accepted and is being processed. You may cancel or change your booking according to our cancellation and refund policy.
For help with confirmation issues, use the contact page or call us during business hours. We keep records of confirmations to assist with support and dispute resolution, subject to our privacy policy.
Privacy Policy
We confirm each booking through the contact email or phone number you provide, and we send a summary of the selected service, the proposed time, and any preparation steps before the session. You can request a booking through the contact form on our website, by email, or by phone during our listed business hours. A booking is only confirmed after you receive a written confirmation from our team.
If you do not receive a confirmation within one business day, please contact us so we can check the status of your request. We may need to reschedule a booking if a team member is unavailable or if we need more information about your group's expense tracking needs. We will notify you as soon as possible and offer an alternative time.
You are responsible for providing accurate contact details and for checking your email or phone messages for booking updates. We do not provide legal, tax, or financial advice during a booking; our service is limited to helping you use the Splitwise North expense tracking tools. If you have questions about a booking, you can reach us through the contact page or the support email listed on our site.
If your request includes a paid plan, fulfillment also includes processing the payment and linking the plan to your account. You are responsible for providing accurate contact and billing information so that we can complete fulfillment without unnecessary delay. We do not guarantee instant activation; typical fulfillment occurs within one business day, but complex requests may take longer.
If we cannot fulfill your booking because of missing or invalid information, we will contact you using the details you provided. You can check your fulfillment status by visiting your account or by contacting our support team through the contact page. Fulfillment is complete when you receive the confirmation message and can access the service features you selected.
Splitwise North helps groups in the Greater Toronto Area track shared expenses through a service booking model. When you request a service booking, you are asking our team to help you set up a shared expense group, configure the expense tracking workspace, or arrange a support session for your group.
Fulfillment for Splitwise North means activating your service booking and making the expense-tracking features available in your account. After you submit a booking or subscription request, we process it by confirming your details, setting up your access, and sending a service confirmation to your email address.
This Booking and Service Policy explains how you can request and manage a service booking with Splitwise North. Our service helps groups in the Greater Toronto Area track shared expenses and manage group finances. You can request a booking through the contact form on our website, by email, or by phone during our business hours.
We may need to reschedule a booking if a team member is unavailable or if we need more information about your group's expense tracking needs. You are responsible for providing accurate contact details and for checking your email or phone messages for updates. We do not provide legal, tax, or financial advice during a booking; our service is limited to helping you use the Splitwise North expense tracking tools.
You can request a change to a service booking by contacting us through the contact page, by email, or by phone. We will do our best to accommodate your requested change, such as a new time or a different support topic, if we receive the request at least 24 hours before the scheduled session. If you request a change less than 24 hours before the booking, we may not be able to adjust the time, but we will try to help.
We do not charge a fee for changing a booking if the request is made at least 24 hours in advance. If we need to change a booking because of staff availability or technical issues, we will notify you and offer an alternative time. You can also ask to change a booking by replying to the confirmation email we sent. We keep a record of booking changes for support and quality purposes. If you need help changing a booking, please use the contact page or email us with your booking reference.
Refund and Cancellation
You can cancel a service booking by contacting us through the contact page, by email, or by phone before the scheduled session starts. If you cancel at least 24 hours before the booking time, you will receive a full refund of any prepaid service fee. If you cancel less than 24 hours before the booking, we may retain a cancellation fee equal to 50% of the prepaid service fee, unless we agree otherwise in writing.
If you do not show up for a scheduled booking and do not contact us beforehand, we may treat the booking as a no-show and no refund will be issued for that session. If we need to cancel a booking because of a technical problem, staff unavailability, or other operational reason, we will offer you a new time or a full refund of any prepaid fee.
Refunds are processed to the original payment method within 10 business days after we approve the refund. We do not provide refunds for completed service sessions, even if you later decide the service did not meet your expectations, unless we agree otherwise in writing. If you believe a refund is due under a different reason, please contact us with your booking details and we will review your request.
We keep records of cancellations and refund requests for support and accounting purposes. You can find our contact details on the contact page, and we encourage you to reach out before a booking if you are unsure about our cancellation policy.
If you cancel with less than 24 hours' notice, we may retain 50% of the prepaid fee as a cancellation charge. If you do not attend a booking and do not contact us in advance, we treat it as a no-show and no refund is issued. If we cancel a booking for operational reasons, we offer a rescheduled time or a full refund. Refunds are returned to the original payment method within 10 business days after approval.
Completed service sessions are non-refundable unless we agree otherwise in writing. To request a cancellation or refund, please use the contact page or email us with your booking reference. We review each request individually and respond within two business days.
This Refund and Cancellation Policy explains how you can cancel a service booking and when you may receive a refund. Splitwise North offers scheduled support and setup sessions for shared expense tracking. You can cancel a booking by contacting us through the contact page, by email, or by phone. If you cancel at least 24 hours before the booking time, you receive a full refund of any prepaid service fee.
Our refund and cancellation terms apply to all service bookings made through Splitwise North. A booking is a request for a scheduled support or setup session for shared expense tracking. You may cancel a booking by contacting us through the contact page, by email, or by phone. If you cancel at least 24 hours before the scheduled time, you receive a full refund of any prepaid service fee.
If you cancel less than 24 hours before the booking, we may keep 50% of the prepaid fee as a cancellation charge. If you miss a booking without contacting us, we treat it as a no-show and no refund is issued for that session. If we cancel a booking because of technical issues or staff availability, we offer a new time or a full refund. Refunds are processed to the original payment method within 10 business days after approval.
Completed service sessions are non-refundable unless we agree otherwise in writing. To request a cancellation or refund, please use the contact page or email us with your booking reference. We aim to respond to cancellation and refund requests within two business days.
Privacy Overview
We collect only the information needed to respond to your questions, manage service requests, and improve the way the app works for you. When you contact us, we may receive your name, email address, phone number, and any details you choose to share about your expense tracking needs.
If you book a service or ask for help with a shared expense setup, we use that information to schedule the service, confirm your request, and communicate with you about the status of your inquiry. We do not sell your personal information to third parties, and we do not use your data for unrelated advertising.
Your information is stored in Canada and is only accessed by the people who need it to provide support, maintain the service, or meet legal and security requirements. You can ask us to review, correct, or delete the personal information we hold about you by using the contact details shown on our contact page. We keep your information only as long as it is needed for the purpose it was collected, or as required by Canadian law.
If we ever change how we handle personal information, we will update this section and make the changes visible on our legal information page. Our goal is to be clear about what we collect and why, so you can feel confident using Splitwise North for your shared expense tracking needs.
Splitwise North is a Canadian shared expense tracking service designed to help households, friends, and small groups see where their money goes together. This privacy section explains how we collect and use personal information when you visit our site, use our contact form, request support, or use our service booking features.
Your Data Control
When you book a service or request help with shared expense tracking, you consent to us using your contact information to schedule, confirm, and communicate with you about that service. If you sign up for updates or newsletters, you consent to receiving those communications until you choose to unsubscribe.
You can withdraw your consent at any time by contacting us, and we will stop using your information for that purpose as soon as reasonably possible. We do not use your personal information for any purpose that you have not agreed to, and we do not share it with third parties except as needed to provide the service or meet legal obligations.
Your consent is voluntary, and you are not required to provide more information than necessary to use the site. If you have questions about what you have agreed to, you can reach us through the contact page or the legal information page.
By using Splitwise North and submitting any form on this site, you confirm that you understand how we handle your information. When you send a message through our contact form, you consent to us using the details you provide to respond to your support request.
By submitting this form, you consent to Splitwise North collecting and using your personal information to respond to your inquiry, process your request, or provide customer support. We will handle your data in accordance with our Privacy Policy. You may withdraw your consent at any time by contacting us.
By subscribing to our newsletter, you consent to receive updates, product news, and promotional communications from Splitwise North. You can unsubscribe at any time using the link in our emails or by contacting us. We will not share your email address with third parties for their marketing purposes.
By submitting this contact form, you agree that Splitwise North may use the name, email address, and message details you provide to respond to your support request. We will only use this information for support and service-related communication, and we will not add you to marketing lists without your separate consent. You can withdraw this consent at any time by contacting us through the contact page.
When you book a shared expense tracking service or request help with setup, you consent to Splitwise North using your contact information to schedule the service, confirm your booking, and communicate with you about the status of your request. This consent covers phone, email, or other contact methods you provide. You may change or cancel your service request according to the terms shown on the legal information page.
By continuing to use this site, you agree that Splitwise North may place necessary and analytics cookies on your device as described in the cookie policy. These cookies help the site function correctly and help us understand which pages are most useful. You can manage or withdraw cookie consent at any time through your browser settings.
If you contact Splitwise North for support, you consent to receiving follow-up messages from our team to clarify your request, confirm resolution, or ask for feedback about your experience. We will keep these communications limited to support and service improvement. You can opt out of future follow-up messages by telling us or by using the contact page.
Communication Preferences
+1 416 555 0147
If you have a complaint, correction request, or concern about your account, a group expense record, a service booking, a payment dispute, or any interaction with our site, we encourage you to contact our support team through the contact form on our website or by email at [email protected].
When you reach out, please include your registered email address, the group or expense identifier involved, a short description of the issue, and any relevant dates or screenshots that help us understand the situation. This information allows us to locate your records, verify your relationship to the affected group, and respond without asking you to repeat details across multiple messages.
We aim to acknowledge every support request within two business days and to provide a substantive response within five business days, although complex cases involving multiple group members, historical expense data, or payment processor review may take longer. Our support hours are Monday to Friday from 9:00 AM to 6:00 PM Eastern Time, and messages received outside those hours are handled in the next business day's queue.
If you believe a correction is needed to your personal information, a group settlement calculation, or a displayed transaction, you may request that correction through the same contact path, and we will review the request against the records available in our system.
Splitwise North is committed to clear, respectful, and practical support for everyone who uses our shared expense tracking application in Canada.
We do not offer legal advice, mediation services, or financial advice through this channel, and our support team cannot act as a neutral arbiter in disputes between group members; however, we can explain how the app's calculations work, provide transaction summaries, and help you use the tools available in your account.
For privacy-related requests, including access, correction, or deletion of personal data, please refer to the privacy notice linked in the site footer and use the same contact form or email address with the subject line "Privacy Request".
If you are not satisfied with the resolution offered by our support team, you may ask to escalate your concern to a senior support reviewer, and we will provide a reference number for that escalation. We will keep a log of complaints and support interactions for internal quality review and to meet our operational record-keeping needs, but we will not use complaint details for marketing purposes.
This complaints and contact policy applies to visitors and account holders in Canada and is part of the broader terms of service for Splitwise North.
Support and complaint handling for Splitwise North is provided as part of the service experience for users of our shared expense tracking application. When you book a service, create a group, record an expense, or initiate a settlement through the app, you may need assistance with account access, transaction corrections, payment status, or cancellation and refund requests.
Our support team can be reached through the contact form on the website or by email at [email protected], and we will respond during our published business hours, Monday to Friday from 9:00 AM to 6:00 PM Eastern Time. For any issue related to a specific booking or payment, please include the confirmation number or transaction reference shown in your account so that we can identify the relevant record quickly.
We will acknowledge receipt of your support request within two business days and will make reasonable efforts to resolve straightforward issues within five business days. More complex matters, such as disputes involving multiple group members, payment processor holdbacks, or historical data reconciliation, may require additional time, and we will keep you informed of the expected timeline.
If you need to cancel or change a service booking, request a refund, or correct a billing error, the same support contact path applies, and our team will review the request according to the cancellation and refund terms described in the legal information section.
We do not provide legal, tax, or financial advice through support interactions, and our responses are limited to the functionality and records of the Splitwise North application. If a complaint relates to privacy or personal data, you may use the same contact path, and we will route your request to the appropriate internal reviewer.
Escalation is available when a support agent cannot resolve an issue to your satisfaction; you may request a senior review, and we will provide a reference number for tracking. All support and complaint interactions are handled in English, in line with the language of this website, and are subject to the terms of service and privacy notice of Splitwise North.
We reserve the right to request verification of your identity or your relationship to a group before making changes to account or expense records, in order to protect the privacy and security of all users. This support and complaint handling section is part of the commerce terms for Splitwise North and applies to all users in Canada.
Splitwise North is committed to transparency about how we handle your personal and financial information. You can review our privacy practices, terms of service, and business details on our Legal Information page.
We provide clear contact information and business identifiers so visitors can verify our identity. If you have questions about our services or policies, our support team is available during business hours.
Our shared expense tracking tools are designed to help groups manage money fairly. We do not guarantee specific financial outcomes and encourage users to review their own records for accuracy.
Splitwise North does not claim official approval, certification, or endorsement by any government or regulatory body. All registration identifiers are provided for transparency and should be independently verified.
We aim to resolve complaints and support requests promptly. If you are not satisfied with our response, you may request escalation to a senior representative.
This website and its legal information are generated drafts for demonstration purposes. Business owners should replace all contact, legal, and identifier details with verified information before public launch.
Splitwise North provides a shared expense tracking service for individuals and groups across Canada. Visitors can use the site to understand how shared costs are recorded, split, and confirmed without making financial decisions on their behalf. This transparency section explains what is within the service scope and where practical limits apply, so users can make informed choices about their own shared expense arrangements.
You may request account information, review your recorded shared expenses, ask questions about how splits are calculated, and request corrections to your own data through the contact route. Booking or service requests are handled through the provided forms, and you can ask for help with service selection, access, or cancellation before relying on any displayed total.
We do not provide financial, tax, or legal advice, and no message on this site should be read as a substitute for advice from a qualified professional.
Visitors can confirm what personal information is collected through forms, cookies, and service use, and can ask how that information is used for support, booking, and site functionality. Consent choices can be reviewed or changed through the cookie and privacy controls available on the site.
If you believe any information about your shared expenses or account is inaccurate, you may ask for a correction or clarification through the same support contact.
The service supports shared expense tracking for everyday group costs, but it does not guarantee any financial outcome, savings, or tax treatment. All totals, reminders, and split suggestions are provided as informational tools only. Splitwise North does not claim official government approval, regulator endorsement, certification, or any special status beyond the business identifiers listed on the legal information page. Those identifiers are provided for business transparency, not as a guarantee of service quality or compliance.
Practical limits apply to how the service can be used. We cannot verify the accuracy of every transaction you enter, and we are not responsible for disputes between group members about who owes what. Service availability, feature changes, and support response times may vary.
If a service booking or subscription is cancelled, the refund and cancellation policy explains what options are available, and support staff can help you understand the next steps.
If you need clarification about any statement in this transparency section, or if you want to confirm how a booking, consent, cookie, or support request is handled, please use the contact information shown on the contact page. You can also review the frequently asked questions for common explanations.
We aim to provide clear, visitor-facing answers without hidden conditions, and we will correct any public wording that is found to be unclear or misleading.
Splitwise North operates as a digital service for shared expense tracking in Canada. This service is not a regulated financial institution, payment processor, tax preparer, or legal advisor, and it does not require a specific professional license for the core tracking function.
The service operates under general Canadian consumer protection and privacy expectations, including the Personal Information Protection and Electronic Documents Act for private-sector data handling. No provincial financial services regulator or professional college oversees the core expense tracking activity.
Splitwise North does not provide accounting, bookkeeping, tax, investment, or legal advice. Any calculations shown are for convenience only and should be reviewed by a qualified professional when financial or tax decisions are involved.
Visitors do not need to verify their identity to browse the public information on this site. To use the shared expense tracking features, you may need to create an account with a valid email address and confirm your access through the standard sign-in process.
The application supports recording, splitting, and tracking shared expenses among groups. It does not transfer money, hold funds, issue refunds, or act as a payment intermediary. Any actual payment settlement must be arranged directly between group members or through a separate payment service.
Splitwise North provides shared expense tracking tools for informational and organizational purposes only. We are not a bank, payment processor, financial advisor, tax professional, or law firm, and nothing on this site or in the application should be interpreted as financial, tax, legal, or accounting advice.
The expense calculations and summaries are based on information entered by you and your group members, and we do not verify the accuracy of that information. Before making any financial, tax, or legal decisions, you should consult a qualified professional who can review your specific situation. Use of this service does not create a fiduciary or advisory relationship with Splitwise North.
